Your Online Dermatologist

Upload 3 photos and fill out the questionnaire.

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can the dermatology treatment take place successfully online with us

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In 5 minutes to an online dermatologist

You will receive your dermatological diagnosis within 24 hours. On average, it takes 4.3 hours for you to receive feedback from our doctors.
We are available for you 7 days a week and 365 days a year.
If we cannot provide a diagnosis based on the images and questions you submit, we will refund the treatment fee. 100%.

Upload Photos

Take 3 photos of the affected skin area and answer a short questionnaire online. You don’t need to install any app.

Diagnosis by a Dermatologist

Within a few hours, our dermatology specialists will review your photos and answers. They will provide an accurate diagnosis. No video call or phone conversation needed.

Receive Therapy Plan

Within 24 hours, we will send you your medical letter with a personalized therapy plan. At no extra cost.

Choose your suitable package

Basis

25/Behandlung
  • Hautärztliche Diagnose inkl. Verordnung
  • max. 24 Stunden Wartezeit
  • Rückfragen zu Arztbrief & Handlungsempfehlung
  • Ärztliche Verlaufskontrolle
  • Folgeverordnung

Express

59/Behandlung
  • Hautärztliche Diagnose inkl. Verordnung
  • max. 3 Stunden Wartezeit
  • Rückfragen zu Arztbrief & Handlungsempfehlung
  • Ärztliche Verlaufskontrolle
  • Inkl. Folgeverordnung

Our Dermatology Team

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doctorderma on NDR

Quick diagnosis by the online dermatologist: Start-up relies on photo analysis. To eliminate unnecessary waiting times for appointments with dermatologists, the company doctorderma has developed an app.

Frequently Asked Questions

Here you will find answers to all the important questions related to doctorderma, the treatment, and our online dermatology team.

How doctorderma works?

doctorderma works very simply through the web browser of your digital device, such as a smartphone, tablet, or PC. The site guides you step by step through the registration process.

  1. Step 1: Register
  2. Step 2: Fill out the questionnaire and upload images
  3. Step 3: Make payment
  4. Step 4: Receive diagnosis and therapy recommendation

You do not need to install a dermatologist app, as doctorderma works through any web browser. If the quality of your uploaded images is insufficient, we will inform you and request new images.

Can doctorderma be used by my phone?

The smartphone is ideally suited for using our online dermatologist services, as you can take the required pictures directly with your mobile phone. The quality of smartphone cameras is sufficient nowadays. You don’t need to install any app, as doctorderma works through any web browser. If the quality of your uploaded images is not adequate, we will inform you and ask for new pictures.

Are the costs covered by health insurance?

All medical services are billed according to the Fee Schedule for Physicians (GOÄ). This is a healthcare service. These costs for treatment and necessary medications are usually reimbursed by private health insurance companies. Statutory health insurance typically does not cover these costs; however, one can contact their own insurance provider to inquire if the online doctor costs can be covered. Subsequently, one can submit the invoice.

Can I use doctorderma from abroad?

As an online dermatologist, doctorderma can be used from anywhere, whether on vacation at the beach or on a business trip. The private prescriptions can be redeemed anywhere in the EU.

How long can I ask questions?

If you have booked our Standard or Express package, you can submit inquiries about your case for 3 months. A follow-up prescription is also possible for 3 months. Unfortunately, this is not available in the Basic package.